Resources

mlcoa is the premier provider of independent medical services, delivering definitive information to enable optimal decisions by clients in the insurance, legal, corporate and government sectors.

Resources

mlcoa offers a number of important resources for our clients, patients and specialists to ensure our service is exceptional, hassle-free
and responsive.

mlcoa Vault

Simply by registering with mlcoa, clients have access to our informative Vault website which provides
access to:

  • News on upcoming mlcoa events
  • Appointment availability for all mlcoa consultants
  • Current consultant listings state by state
  • Specialist search

Visit the mlcoa Vault for more information.

Online support

Online support is an email-based enquiry service where clients can ask a question regarding an injury or case and their questions are responded to within two working days by mlcoa’s specialist consultants. In most cases, the service is free.

For support and advice you can rely on, email our Support line.

SMS patient reminders

On the authority of the client, if a patient’s mobile number is provided, mlcoa is able to send the patient a SMS reminder 24 hours prior to their appointment. This provides the patient with confirmation of the time and place for their appointment and helps to minimise the risk of non-attendance.

Spin Doctors

mlcoa Spin Doctors are an invaluable tool in understanding healthcare specialties and the medical tests often mentioned in reports. We cut through all the jargon to give you, complete with illustrations, concise meanings of physical musculoskeletal diagnostic tests and guides to understanding healthcare specialties and their most appropriate referrals.

Monthly flyer

State by State appointment updates available every month, including information about mlcoa’s specialist consultants and services. Register with your local mlcoa office to receive this monthly update.

National Directory

mlcoa’s comprehensive list of specialist consultants in every state.

Referral Letters / Questions to ask

We have found the quality of an independent medical report has a direct relationship to the design of the schedule of questions. If the wording of questions within a referral letter is unclear or ambiguous, or if the purpose of the request is not clearly stated, it may result in a less than satisfactory outcome. mlcoa can advise on how to design a suitably tailored schedule of questions for each assessment.

Contact your local mlcoa office with any questions or to register your interest in any of mlcoa’s resources.