22 Mar Reasonable Management Action
News & Events
mlcoa provides up-to-date information on Australia-wide medico-legal legislation and industry news, as well as details for upcoming mlcoa events and training sessions. Please contact us for more information.
Reasonable Management Action
On Wednesday, 21st March, solicitor Mr George Williams presented a Toolbox Talk entitled “Reasonable Management Action”. The event was held at the Incholm Suites Hotel Brisbane with 88 attendees presenting on the day.
Mr Williams discussed how to manage a complaint, the importance of fairness and thorough investigation and how to address conflict. Mr Williams provided the audience with case samples and latest statistics.
Mr Williams had the audience engaged throughout the presentation. Feedback from attendees included “Great presentation. Well set-out and easy to understand”, “Very engaging speaker and informative presentation”, and ‘‘This was an excellent presentation on an area that can be fraught with danger”.
To keep up to date on our upcoming events, please go to our Events page.